Product Copywriter

  • Product Innovation
  • Amsterdam, Nederland

Product Copywriter

THIS IS YOUR JOB

We believe that feedback creates better organizations and teams, and creates a better working world. That is why we are on a mission to make feedback available to anyone and at anytime. In an easy and fun way, inspiring users to learn and improve.


As our Product Copywriter you’ll be creating and driving an engaging and effective content strategy for the Effectory Listening software. You’ll be working on a platform of feedback solutions that companies use to listen, to learn and to create a change. In daily practice this means they can set up surveys, learn from the insights and use those as a catalyst for a better working environment. Our clients range from 500 to 500.000 employees.


Our software is used in a wide range of workplaces; from offices to factory floors and offshore wind farms. Our products are used by more than 1 million users per year with different roles, goals, and walks of life. Engaging users, showing the right content to the right person (role-based) and at the right time is extremely important. This will be your main focus.


This is a new role within Effectory. As our Product Copywriter, you'll be part of Effectory's Product & Innovation Team, which is responsible for creating the future of feedback and making the means to listening available and fun for all. The team has a chief product, three UX Designers, one UX Strategist, three Product Owners, two Product analysts and three Product promotors (who take care of the internal and external knowledge about our solutions). You will also work closely with our Development Team, consisting of 5 Scrum-teams with 20 top-notch Developers. 


Tasks & Responsibilities

  • Write clear and compelling copy to support a great user journey through our products and software.
  • Manage the content and copy of our multilingual software
  • Creating text for online solution manuals and software copy
  • Work with designers on interactive copy for the SaaS-designs
  • Ensure all content we produce is true to the product and consistent with our brand
  • Conduct research to identify strong and weak points in our content strategy
  • Update product descriptions as needed (both on our website and other online resources)
  • Create and manage copy for our online help center


THE CLOSING DATE FOR THIS VACANCY IS: December 18, 2020

THIS IS YOU

You have at least 3 years of experience as a Product Copywriter, preferably in SaaS domains and have a proven track record in creating compelling copy for software (we would love to see your portfolio) based on diverse user needs. It goes without saying that you have excellent writing and proofreading skills. You are working on multiple products at the same time with different deadlines, so it is important that you’re able to prioritize and manage your time well. We work in an OKR-driven environment, which will frame your priorities. You speak and write English and Dutch at a (near) native level (other additional languages would be a definite plus). We have no managers at Effectory and your high level of self-support, sense of responsibility, initiative, and collaborative spirit make you a perfect match for us.


For this position speaking fluently Dutch is required. 


THIS IS US

Effectory – Europe’s leading feedback specialist – is a thriving company with more than 200 entrepreneurial, young and ambitious professionals who help big and medium-sized companies to collect feedback and ideas from their employees. Our mission is to work on making the working world better. Based in the center of Amsterdam, Munich and Cape Town, our multi-disciplinary and self-managing teams collaborate with more than 800 clients in ‘industries’ as varied as Retail, Production, Services and Non-Profit in over 70 countries.

Historically we have a strong foothold at the Dutch market which was our place of birth and we can't be stopped! To meet our growth ambition, we are determined to only hire eager and enthusiastic employees - both starters and experienced workers - who help infuse our business with even more energy.

THIS IS WHAT WE OFFER
Temporary changes while working remote:

  • Work from home enablement: We facilitate chairs, desk, screens and support.
  • Stay healthy & fit: online yoga, meditation & HIT classes.
  • A lot of fun initiatives to stay connected with each other.
  • Structural transparent and interactive company updates about where we stand, where we are going while give stages to teams and customers.
  • Online summer & winter school to work on your development.

Our normal package:

  • Working from our wonderful office in Amsterdam overlooking the canals (during breaks on our roof terrace or company boat).
  • Healthy lunches, special snacks and Friday drinks.
  • Annual celebration events such as our Christmas party, Rooftop party & the Big day.
  • Working at a self-managing organization means that you'll have the freedom to decide yourself how you want to reach your goals.
  • Working flexible: Able to work max 50% of your contract hours from home.
  • A mentor to guide you through the onboarding phase together with an inspiring on-boarding program and a lot of nice workshops (on & offline).
  • Extensive professional and personal development opportunities, on and off the job.
  • Laptop, screens & mobile phone.
  • A competitive salary and a fair piece of the profit-pie.


    THIS IS HOW IT WORKS

    1. You want this job: submit your application via the link below

    2. We are intrigued: join a phone call to further introduce yourself and ask questions 

    3. We all think it went well: we now meet live (or in a video call) to get to know each other a bit better 

    4. We like each other even more: you meet potential team members and get a bit of a pleasant grilling 

    5. We want to see you in action: you complete a case/assessment (if applicable)

    6. The final hurdle: we agree on terms & conditions, we sign and you start!