Product Supporter

  • Product Innovation
  • Amsterdam, Netherlands

Product Supporter

Job description

“Your support makes us all winners, and you know it!”


This is your job

As a Product supporter you will be part of the Product team, which currently consists of four happy people: a CPO, a product innovator and two internal product promotors. You support the team in their projects and daily work for 3 – 4 days a week. Some examples of projects are: help organize product bootcamps and updates. Organizing translations both as a liaison with the translation agency as well as managing them into our software. Helping out with creating communication materials and supporting the creation of tutorials. Basically, you support the team as much as possible in any way you can, depending on the need per project.


This is you

With your positive and enthusiastic personality, critical eye and ‘getting it done’ attitude you support the Product team with diverse projects. You are a great multi-tasker with attention to detail and result. It is critical that you work accurately and keep an overview of all projects you help out with. You know how to find your way in a self-managing organization and you are not afraid to independently pick up tasks. You are eager to get the job done swiftly. We are passionate about making all things we do look good: in Word, PPT, InDesign and any other format we use. Do you have a knack for this or at least an eye for detail with a willingness to learn on the job? Great! After your successful onboarding you’ll be able to help out with answering questions of colleagues on product-related matters. Since we are an international company, you are fluent in Dutch and comfortable in English (or the other way around).

This is us

Effectory – Europe’s leading feedback specialist – is a thriving company with more than 200 entrepreneurial, young and ambitious professionals who help big and medium sized companies to collect feedback and ideas from their employees. Our mission is to work on making the working world better. Based in the center of Amsterdam, Munich and Cape Town, our multi-disciplinary and self-managing teams collaborate with more than 1000 clients in ‘industries’ as varied as Retail, Production, Services and Non-Profit in over 70 countries.


Historically we have a strong foothold in the Dutch market which is our place of birth and we can't be stopped! To meet our growth ambition, we are determined to only hire eager and enthusiastic employees - both starters and experienced workers - who help infuse our business with even more energy. 

This is what we offer

While working from our wonderful office overlooking the Amsterdam canals, you’ll have a front row seat in one of the most progressive thinking and mission driven companies. After you are onboarded to fully grasp your role in fulfilling Effectory’s mission, you can make use of extensive professional and personal development opportunities, on and off the job. And with hard work should come fun: Friday drinks, legendary office parties, our Annual Big Day, team sport initiatives like the ‘Dam tot Dam’-run, our own boat to cruise the canals of Amsterdam and an organic lunch served daily. That, topped with 25 days off plus a competitive salary and a fair piece of the profit-pie… need we say more?


This is how it works

1. You want this job: submit your application via the link below

2. We are intrigued: join a phone call to further introduce yourself and ask questions

3. We all think it went well: we now meet live to get to know each other a bit better

4. We like each other even more: you meet potential team members and get a bit of a pleasant grilling

5. We want to see you in action: you complete a case/assessment (if applicable)

6. The final hurdle: we agree on terms & conditions, we sign and you start!


Closing date for applications: 1 December 2018