Team Assistant Helpdesk / Office (Dutch fluency)

  • Student jobs
  • Amsterdam, Netherlands

Team Assistant Helpdesk / Office (Dutch fluency)

Job description

'HAPPY WHEN BUSY? JOIN US AND BE THE BEATING HEART OF OUR BUSINESS & OFFICE.'   


THIS IS YOUR JOB

Welcome to Effectory! We are happy you’re here, otherwise, things wouldn’t run as smoothly. During your working day (somewhere between 8:00 till 17:30) you and your team are responsible for so many (sometimes little) things with big impact! You are Effectory to our (international) partners, applicants and suppliers. Our team has a special position in our company, we both cater to our internal and external clients. This creates a uniquely dynamic function combining Office and Helpdesk tasks. We provide support where ever we go!


This is a student job, for at least two days a week. This means that on the one day you will be instrumental in managing our helpdesk, meaning that you are the primary contact for respondents who have questions about a survey or its results. You have the overview and knowledge of every running project. In this role, you are in contact with both the respondents (external) as with the project managers and consultants (internal) of the projects. On another day this means you manage all office-related tasks, varying from prepping a workshop, managing our supplies, receiving our visitors and answering calls. You’ll be working alongside two other assistants and three coordinators.

Requirements

THIS IS YOU

You are an energetic professional who doesn't mind wearing multiple hats. You seek to make our working environment a great, supportive one. Being helpful, service-oriented and curious comes naturally to you. You are nonetheless assertive and able to show initiative in making things better while familiarizing yourself with our systems to use them to their fullest potential. You are currently studying and want to gain work experience over the next two years. Your Dutch and English is fluent.


THIS IS US

Effectory – Europe’s leading feedback specialist – is a thriving company with more than 160 entrepreneurial, young and ambitious professionals who help big and medium-sized companies to collect feedback and ideas from their employees. Our mission is to work on making the working world better. Based in the center of Amsterdam, Munich and Cape Town, our multi-disciplinary and self-managing teams collaborate with more than 800 clients in ‘industries’ as varied as Retail, Production, Services and Non-Profit in over 70 countries.

Historically we have a strong foothold at the Dutch market which was our place of birth and we can't be stopped! To meet our growth ambition, we are determined to only hire eager and enthusiastic employees - both starters and experienced workers - who help infuse our business with even more energy.


THIS IS WHAT WE OFFER

While working from our wonderful office overlooking the Amsterdam canals (Cultural Heritage), you’ll have a front-row seat in one of the most progressive thinking and mission-driven companies -- but you won’t be sitting still. After you are onboarded to fully grasp your role in fulfilling Effectory’s mission, you can make use of extensive professional and personal development opportunities, on and off the job. And with hard work should come fun: Friday drinks, legendary office parties, our Annual Big Day, team sport initiatives like the ‘Dam tot Dam’-run, our own boat to cruise the canals of Amsterdam and an organic lunch served daily. That, topped with a competitive salary and a fair piece of the profit-pie… need we say more?


THIS IS HOW IT WORKS

1. You want this job: submit your application via the link below

2. We are intrigued: join a phone call to further introduce yourself and ask questions

3. We all think it went well: we now meet live to get to know each other a bit better

4. We like each other even more: you meet potential team members and get a bit of a pleasant grilling

5. We want to see you in action: you complete a case/assessment (if applicable)

6. The final hurdle: we agree on terms & conditions, we sign and you start!